Valarie Zeithaml
Valarie A. Zeithaml is a marketing professor and author. She is the David S. Van Pelt Family Distinguished Professor of Marketing at Kenan-Flagler Business School, University of North Carolina at Chapel Hill. Zeithaml is an expert in the area of services marketing and service quality. Provided by Wikipedia
1
by:
Zeithaml, Valarie
Other Authors:
Bitner Jo, Mary
Pérez de Lara Choy, María Isabel
Lozano Hirschfeld, Andrés
Pontón Becerril, Susana
Published: 2002
Published: 2002
Fuente: Universidad del Istmo Panamá
Tipo de Material: Book
2
by:
Zeithaml, Valarie
Other Authors:
Bitner, Mary Jo
Gremler, Dwayne D.
Velásquez Arellano, Jorge Alberto
Treviño Rosales, Elizabeth
Published: 2009
Published: 2009
Fuente: Universidad del Istmo Panamá
Tipo de Material: Book
3
Fuente: ISAE Universidad
Tipo de Material: Book
4
by:
Zeithaml, Valarie A.
Other Authors:
Bitner, Mary Jo.
Gremler, Dwayne D.
Velázquez Arellano, Jorge Alberto
Treviño Rosales, Magda Elizabeth
Published: 2009
Published: 2009
Fuente: Universidad Latina de Panamá
Tipo de Material: Book
5
by:
Zeithaml, Valarie A.
Other Authors:
Bitner, Mary Jo.
Pérez de Lara Choy, María Isabel
Lozano Hirschfeld, Andrès
Pontón Becerril, Susana
Published: 2002
Published: 2002
Fuente: Universidad Latina de Panamá
Tipo de Material: Book
6
by:
Zeithaml, Valarie A.
Other Authors:
Bitner, Mary Jo.
Gremler, Dwayne D.
Velázquez Arellano, Jorge Alberto,
Treviño Rosales, Magda Elizabeth,
Published: 2009
Published: 2009
Fuente: Universidad Interamericana Panamá
Tipo de Material: Book
7
Fuente: Procuraduria de la Administración
Tipo de Material: Book
8
Fuente: Universidad de Panamá
Tipo de Material: Book