Hospitality sales and marketing

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Bibliographic Details
Institution:Universidad Interamericana Panamá
Main Author: James R. Abbey
Format: Book
Language:Spanish
Published: Estados Unidos de América : Educational institute, 2003
Edition:4
Subjects:
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Table of Contents:
  • I. Introduction \ 1. Introduction to hospitality marketing and sales \ 2. The marketing plan: the cornerstone of sales \ 3. Managing the marketing and sales office \ II. Sale Techniques \ 4. Personal sales \ 5. Telephone sales \ 6. Intenal marekting and sales \ 7. Advertising and public relations \ III. Marketing \ 8. Marketing to leisure travelers \ 10. Marketing to travel agents \ 11. Marketing to meeting planners \ 12. Marketing to special segments \ 13. Marketing restaurants and lounges \ 14. Marketing catered events and meeting rooms