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Service management and marketing : a customer relationship management approach
by: Gr÷nroos, Chistian
Published: 2000
Fuente: Universidad Interamericana Panamá
Subjects: '; “...MERCADEO...”
Tipo de Material: Book
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Customer service : career success through customer loyalty
by: Timm, Paul R.
Published: 2007
Fuente: Universidad Interamericana Panamá
Subjects: '; “...MERCADEO...”
Tipo de Material: Book
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